Both... I started with the CD version that I bought at Staples. I was having difficulty so I called the help line and an agent did the view my screen thing where we went through the whole process... setting it up, uninstalling it, clearing the cache, rebooting the computer, installing it again (same issue), so then I was issued a Download code wherein I uninstalled it, deleted all files associated with it, cleared the cache again, rebooted the computer, and downloaded a new copy, fired it up and STILL the same issue presented itself. The program restarts after the personal info is entered. I recently attempted to log in to Inuit via the log-in option on the program (TurboTax Deluxe), and again, the program blips out and restarts WITHOUT an error code. It recognizes the crash and recovers the information (I did manage to save it so I did not have to keep typing it) but still gives NO ERROR code.
