Ha! Don’t hold your breath. TurboTax is managed (if that’s even the right word for it) as a cash cow. Why spend on customer service and responsiveness when you’re #1?
I’ve reported bugs in the past - actual misreading of the tax code implemented in their software - even got one of their own tax accountants to admit the mistake, and…
nothing changed that year, the following year or the year after that.
there’s zero follow-through.
Best of luck though.
