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Get your taxes done using TurboTax
Most likely there is credit hold on your account. The department that handles that is in Mountain timezone. Call after 11:00 AM Eastern and ask to have the agent contact the department that can clear that from your account. If the agent says that cannot be done, ask to speak with a manager. It might take a few days for the manager to call back but they can get it cleared up for you.
‎January 17, 2022
3:17 PM