Get your taxes done using TurboTax

Most likely there is credit hold on your account.  The department that handles that is in Mountain timezone.  Call after 11:00 AM Eastern and ask to have the agent contact the department that can clear that from your account.  If the agent says that cannot be done, ask to speak with a manager.  It might take a few days for the manager to call back but they can get it cleared up for you.