The comment form @AnnetteB6 the so-called "expert" is the most nonsensical response to this issue that I could ever imagine. But, then again, this person is a tax expert/accountant that deals with this on a daily basis.
I have been in IT for over 20 years so I, like many others, are not idiots! I started a business back in 2019 but have been using TurboTax since 2012. When I upgraded to include my business bottom line while doing my personal taxes and prompted to select the "new" name that Intuit decided to change their TurboTax offering to, I had no idea that I was creating a different account from the one I had been using for SEVEN YEARS!
This was/is unacceptable! Period!
And telling people how to check after the fact is equally unacceptable along with the "Say Thanks" and "Mark as Best Answer" postscripts to him/her/their answer.
Where is my useless/waste of time option?
