MSI, Internet, and other types of errors can be solved this way with any other software or device. For example, this is related to folder corruption, permission change, net framework error, or driver issue related to windows. Meaning your computer needs a tune-up. So, the fix is to move to the online version by calling TurboTax, or if you still want the desktop software, Intuit will graciously troubleshoot with you, or you can follow through with these steps.
1. First, (TurboTax has to be uninstalled) Then, create a new Admin Username. Here are the instructions - https://support.microsoft.com/en-us/windows/create-a-local-user-or-administrator-account-in-windows-... - This creates a whole new folder hierarchy in windows. A quicker option than troubleshooting the exact issue. Minimal space is needed for this execution. It's around 5 to 20 MB.
3. Then, switch to the new account from the start menu. You do not have to sign out. Then, quickly skip through the privacy and policy statement related to Windows. After this point, TurboTax should have started a glance session. If they were unable to, they should be able to now.
4. After that, install with the CD or download.
The other 20 percent will have to update their drivers with this link - https://www.iobit.com/en/driver-booster.php. This also fixes internet connection issues with the software.
And that's that! You may use the software from your other username; however, you will have to sign out entirely of the admin account to do so. Also, if you open the download after installation from the admin account, it will ask to activate. You will continue to enter the paid license code you purchased into TurboTax; however, starting in this account will take one of your five activations. Then, once you switch back to your primary username, it will ask to activate again. So, only activate the software in the Microsoft account you intend to file your taxes. However, your primary username may still have a folder corruption. So, switching back to the admin account may be your only option. If you cannot open TurboTax in the primary username, you must sign out before switching back, vice versa.
