I did all that, researched it and saw issues going back to 2020 and perhaps earlier. Crazy that it HASN'T BEEN FIXED! I have a brand new laptop, fully updated and current, and the activation screen was never accessible even with all the resolution and scaling change attempts. That is NOT the only issue. I finally got to see something on the form, but the field asking for the activation code was NOT EDITABLE. Great, right? I don't know if its the 20+ year old InstallShield app you use, hard to believe that is even around anymore. But its beyond frustrating and your support people aren't able to help.
