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Search and Help screens BLANK do not display or accept input if I get them displayed
The Help screens are all blank so program is still NOT usable for me.
Changing scaling did get it to display BUT like the activation screen, the input for text like a search would not type. Also, if I minimize and restore TurboTax, the screen displays but does not accept input.
I have tried all the Blank screen work arounds such as Scaling changes, resolution changes, restarts, clearing cookies, etc..., etc..
I DID Call support just to get it escalated and after screen share and all troubleshooting, they are escalating it and hoping future update fixes it BUT they could not fix it
Probably same causes as Activation Screen and other Pop-Up Screens
Topics:
‎January 5, 2022
4:47 PM