Tom H1
Returning Member

Get your taxes done using TurboTax

The 2020 Installation problem is still present in the TT2021.  I was going crazy trying to install my Turbotax Deluxe 2021 Fed/State on my Win10 machine, until I ran across this post that told me to change the screen resolution to 800x600.  It worked!

 

I kept getting to the install screen when I would receive a message that said that the installer had stopped responding.  I actually had to tell it to retry two times before it worked, but for the first time, I saw the install bar start moving.  I was able to successfully install this years turbotax .  

 

The post instructions said:

 

  • change your resolution to 800 x 600 (start>setting >system resolution. once it's been changed, your screen size will look very big. REMEMBER your initial resolution setting!
  • launch TT and the activation screen should launch.  copy / paste in your activation code. you should get the 'all set' green check mark
  • change your resolution back to what is was originally. 

It's an easy fix.  Try it.