First and foremost, every single person, regardless of financial status and ability, should be able to receive free and comprehensive tax advice considering it is a legal requirement within this country to file one’s personal taxes.
Secondly, if my problem is a simple as the program not loading the next screen I should not have to pay *any* amount of money to get a tech assistant to fix that problem.
The next time you answer one of these questions, or any question on a public forum, try to answer with useful advice only and not condescension.
