I finally was able to fix the problem. It was a nightmare but it worked. After I adjusted my screen display to anything, I tried to type and saw nothing. Then I changed the display to something else, and it highlighted the box but I still saw nothing when I typed in the code. So I changed it to another screen (pick and choose, it didn't matter as long as I was changing to something). Then I noticed one number. I moved to another screen display and it showed two numbers. So I started again with a new display setting. I typed in the entire license code which showed nothing (it appeared that I was typing nothing), however, when I moved to yet ANOTHER screen display, the number magically was there. I tried to activate and nothing happened so I moved back to another screen, tried to activate it and it worked! Unbelievable!!! After creaming my cache, histories, disabling my firewall and virus protection, uninstalling the product and reinstalling and nothing happening, it came down to constantly changing my screen resolutions back and forth and back and forth. But it works now. I hope that this helps some poor soul like me who spent hours on Christmas trying to get this to work and finally giving up, calling in for help, not getting anything in my e-mail that was remotely helpful, and getting a message that Intuit is on holiday break (today is not a holiday) unless Monday is for them. Good luck everyone!
