Jagfan89
Returning Member

Get your taxes done using TurboTax

Right!  I tell the agent I've been disconnected each time they've transferred me.  Agent says, "Ohhh, I'm so sorry that keeps happening to you.  Let me make sure I'm sending you to the right department.  Yes, please hold."  Disconnected!  We need to file our taxes with another entity besides the IRS.  Wait!  There is no other entity.  Thus, they treat us as they want to.