mortganeles
Returning Member

Get your taxes done using TurboTax

I've had similar problems with TurboTax Deluxe 2021.  I haven't called tech support but I've rebooted and tried repair to no avail.  Notice error message 2803 window during install process but installation continued with apparent success.  When I tried to start to use the program, an activation window opened for me to enter the license code but the window was blank.  I kept clicking in the lower right corner where a finger pointer appeared and the empty window appeared with text and a box for me to enter the license code.  I could not enter the license code in the box in that window.  I've never had a problem with a TurboTax installation after many years of use.  I'm getting ready to return the CD to Costco and to buy a different tax program and to give up on TurboTax.