I spent 90 minutes on the phone with three different TT CSR and Tech Support people. It's clear they don't deal with a lot of Mac users, but since I used to be a Beta-tester for TT I knew where to find the various hidden files. Basically, they had me delete and reinstall TT twice, which I had already done. It still crashes on launch. The "Tier 3 Tech Support" person told me that "there is a known issue with Amazon downloaded copies of Turbo Tax" and that I would have to work with Amazon to resolve the problem. Of course, Amazon refers downloaded software problems to the software company.
Bottom line: Intuit points at Amazon and Amazon points at Intuit. My copy of TT still crashes. I purchased software that is unsupported and does not work and apparently have no recourse except to write a bad review.
