Get your taxes done using TurboTax

e-mail wouldn't do much good.  the program is very buggy when first released and it may be several updates later before it is functional. with e-mails, TT would probably receive so many early on that the server would become full so your email might never be delivered.   contacting support is best.  there may be no problem with the app except maybe a faulty installation or issues with your computer. I tried entering a w-2G into my desktop deluxe program and had no lag in response times.  by the way, a lot of the info on the w-2G really doesn't have to be entered. it's for taxpayer use should it be needed. only certain info goes into the return like winnings and withholdings. the W-2G is not sent to the IRS if you e-file. just certain info like payor, its TIN, winnings, withholdings