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Installing TurboTax 2021 deleted the.tax2020 file (?)
Today, I installed TurboTax Deluxe 2021 on my Windows 10 PC. I did last year's (2020) return on the same PC using TurboTax. After installation, TurboTax could not find the .tax2020 file from last year's return. Indeed, the Documents/TurboTax folder is now empty. I tried the recommended things like checking the Recyle Bin, checking One Drive, logging in as admin, restoring the PC as it was prior to installing Turbo Tax 2021 --- but to no avail. Are others experiencing the same issue? Is there a solution? Thanks!
‎December 9, 2021
12:02 PM