gebirg137
Returning Member

Get your taxes done using TurboTax

Unrelated bug - just tried installing TT Deluxe 2021 (on Windows 10) and upon completion of installation it tells me it is unable to:

  • Access the internet for updates
  • Verify the license key because it (again) can't see the internet

I, of course, have access to the internet or I wouldn't have been able to download the installer.  It recommended I temporarily turn off all malware and virus checkers (which I did - generally, a VERY dangerous thing to ask its users to do) and it still operated under off-line conditions, not getting beyond the initial splash screen. Tried even uninstalling and fully re-installing the software - same exact problem.

 

I've been using TurboTax for close to 20 years, on both Macs and PC's and I have NEVER run into this kind of problem before.  Is this another beta thing?  Why would software be deployed into the wild that can't even do a simple thing like access the web for self-updating?  Very strange.  Any information appreciated, thank you.