Carl
Level 15

Get your taxes done using TurboTax

From what I see on my screen, you are using the online version. But that just means that when you logged in to post your message, that's the selection you made *for this forum*.

Physically unplug/disconnect your computer from the Internet. If it still works, you're using the CD/Desktop version that you physically installed on your computer.

Assuming you installed the CD on your computer, there will be a TurboTax 2021 icon on your desktop. Double-click that icon to start the program.