- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Get your taxes done using TurboTax
Hi Champ
Thank you for taking the time to respond to my query. First, I'll answer your questions.
Yes, I did try to right click on the file and selected "run as administrator." Did not do anything just as before.
My operating system is Windows 10 Home, not S. Latest update is 21H1. I have an Intel(R) Core(TM) i7-8550U CPU @ 1.80GHz 1.99 GHz, and 64-bit operating system, x64-based processor with 16 GB of RAM (15.8 usable)
Even though Turbo-Tax told me it was a windows problem and they were unable to help, I figured someone, somewhere must have also had this problem and come up with a solution. Obviously NOT. Lucky me.
Anyway, for the benefit of the next person who does have this issue, I did discover a solution. I can't explain why it works, but it does:
I have two desktops set up for this PC, which I created when the PC was new. One is my working desktop the other is an Administrative Desktop that I almost never use. Even though "run as administrator" didn't work, I opened the second desktop, opened my download folder which is the same on both desktops, Double clicked the file and it installed just fine!