My apologies for the lack of clarity.
I paid online for turbo-tax 2021. I received notice it was ready for download.
I selected to download to my pc and the download was a file called "windows_per_turbotax. Exe."
Opening my downloads folder, I doubl-clicked the downloaded file and
1)turbo tax installer opened & said it was "extracting files."
2)user account control requested permission. I selected "yes" & "extracting files" flasded, appeared to finish & closed.
3) Nothing. Nothing at all. Task manager confirmed there was no program "in procces."
No screen to view. No tax return in play. Help desk said it was a windows problem with "their extractor."
My question: Has anyone else run into this problem? I'd certainly prefer to build on someone else's result rather than tackling Microsoft.
Thank you, Harris
