Updated Windows to version 21H1, ran TT as administrator but no joy. Two calls to Intuit support and one and a half hours, scanning and repairing .NET Framework files, uninstalling and re-installing TT, and nothing worked so far. If no one else has this issue with Step-by-step view, then I will simply use the Form view for W-2s. I am out of ideas today.
Many thanks to you. Thank you for taking the time to reply.
