Resident of PA filing an amended non-resident Virginia form 763 seeking partial refund of VA income taxes paid on capital gains

My wife and I are Pennsylvania residents and we work in PA. In early 2020 she sold a small piece of Virginia farmland bequeathed to multiple grandchildren some years ago which had gained some value in the time since it was inherited.  We filed separately. She paid federal income tax on the capital gains and Virginia non-resident income tax on them and filed a form GL with Pennsylvania seeking a credit for the taxes she paid to VA.  PA said that form GL is only for use with states where PA does not have a reciprocal agreement and charged her for the tax and hit her with some penalties and interest. So she has now paid PA income tax on those capital gains as well.  The denial letter from the PA DEPT of REVENUE advised her to file for a refund in Virginia but we have no clue how to complete an amended VA-763 in such a way as to get a credit on the amount she paid to PA, and neither do the tax assistants we get connected to when we call the VA tax phone number.   Is there a way to get such specific advice on this forum?