Update-After 3 days and 6 hours talking and working with product support… they cannot find out what the issue is. It is a software glitch on their end and they have no idea where or if they can retrieve it.. not good as I need that tax file to amend my taxes for my Schedule D - the file I received the day I did my taxes is not what their system sent over to the IRS- system doubled my counts on my gains and losses. my next stop is to talk to someone in the audit department
