This year I lost my job due to COVID, filed my taxes got to the end (making sure to select free options) and was prompted to pay 140$, saying I had clicked on the wrong version. So what did I do? I deleted my taxes and did them a SECOND TIME. Only to be prompted again after making sure to click the free version. Super super scummy that they began these shady practices the year we have a pandemic. Honestly the worst company out there. I'm sure your going to delete this post cause your all about silencing dissent and advertising falsely and hurting low-mid income people. I requested a refund, you said nope. I went to the better business bureau you asked me to provide my case number, which I did in the documents section. I just don't get it? I pay you 50$ each year, but the year I get my job taken from me by a pandemic you decide to falsely call your product FREE, FREE, FREE and charge people extra money. I hope your ashamed.
