They are obviously in NO hurry to get this issue fixed! I called support and the technician actually told me to contact Geeksquad and then hung up on me! I did report that issue and they refunded my purchase price because of that treatment.
However, they still only have "workarounds" for an issue that has been going on for almost a year - effecting two years of versions of the software. I have found that you can copy/paste the activation code into the blank screen (after moving your mouse around to find the space in the middle of the screen) - then click on the invisible "submit" button in the bottom right. I've done this twice now - and it works. But, again, just a "work around" for something they should have fixed months ago!
