raking08
New Member

Get your taxes done using TurboTax

I just  had  this issue on TTAX  Deluxe  for 2021 bought as a download from Amazon.  I called TTAX service and  was  told it  was an amazon problem, amazon was  firm that they could do nothing and knew nothing and it was  a  TTAX issue.

It turned  out to be  a Norton 360 issue. I needed to sleep norton and the install was  OK.

In this case it was installing  Deluxe as purchased, only the  license code error was  due files blocked on  install  creating bad match with the key I assume.