@mhymowitz wrote:
This is still an issue with TT2021 H&B. I tried the 800x600 trick but the input box would not let me type or paste my activation code.
VERY FRUSTRATING
Did you try stepping up to the next lower resolution such as 1024 x 768 ? Also be sure the Scaling setting in your Windows display settings is set to 100%. And after changing the resolution and scaling, close TurboTax and relaunch it.
A couple users reported anecdotally that they could put the cursor right under the input box and slowly move the cursor down a bit, and once it changed shape they blindly clicked to paste the code, and they found that it "took."
If it still doesn't let you enter the code, phone TurboTax Support to ask for assistance and to voice a complaint.
Hours are currently 5AM-5PM Pacific (8AM-8PM Eastern) Monday-Friday.
You can use this contact form to get a phone number, or it may schedule a callback.
https://support.turbotax.intuit.com/contact
