I have been a USAA member for several years, longer than I have been using Turbo Tax, I have never received a discount for being a USAA Member. I have ask about a Military Discount and been told there is none.
In addition I called TurboTax on 11-2-2021 and spoke to Geoffery, who did an excellent job helping me. We updated my billing information, my billing and shipping address and product to be sent out.
At the conclusion everything looked correct. Tonight I received an email from Turbo Tax with the wrong quantity and price, as well as the wrong shipping address.
I ordered one Turbo Tax Deluxe the same order I have had since 2007. Your email said I had two Turbo Tax Deluxe for $140.00 , The Agent on the phone told me the cost was $59.00 your email quoted $70.00 times two for $140.00. Please correct this immediately before it is charged to my credit card. The second issue is that we changed my billing and shipping address to my new home in Florida. Your email did show the billing address correct, but the shipping address was the old residence in Martinez, GA.
Please correct this immediately. My correct billing and shipping address is:
PII REMOVED
