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Same here -  I’ve been pursuing a firm to represent in a class action. I’ve put little energy into dealing with TT.  They are useless shots and won’t help at all even though they know it was clearly their error.   If anyone has had any luck with TT please let us know.  I will go back and pursue them again a just haven’t had the time lately. It’s very consuming, but I haven’t given up and I DO have all of my complete returns clearly showing where THEIR error is! So pissed off!