@Mquinn0222 wrote:
Completely Agree. Impossible to get help from this company. IRS says it never got the return that TurboTax says was accepted but when I try to get someone to talk to about it, the stupid phone tree keeps telling me it can’t find a return with my SS# even though I’ve filed with them for years! ARRGGGH!
If you got an "accepted" email after yiu filed then the IRS did in fact receive it. The accept message comes from the IRS after they received it and is forwarded to you.
And no SSN is required to call TurboTax.
There is no single published number because it changes contently depending on the nature of the call and agent availability. Following the link below will either give a current number for you to call or take your number for a callback.
Here is a TurboTax FAQ for contacting customer support.
https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number
**Disclaimer: This post is for discussion purposes only and is NOT tax advice. The author takes no responsibility for the accuracy of any information in this post.**
