This is still not resolved. It's a huge issue. E-file is not possible until this is resolved. It's easy enough to replicate, just try to submit credit card info to purchase audit risk support or state filing fee on a newer computer with 1920x1080 screen resolution.
Fyi that this is not just a customer issue, it is an Intuit/Turbotax revenue issue. Turbotax can also not sell Audit Risk services or collect state filing fees from customers with a newer computer with good screen resolution. I've tested it in multiple browsers as well.
I just spent 3 hours on the phone with customer support and they can not make it work. I did the same in July and was assured it would be resolved by now but they couldn't even find a bug report on it. I reiterate, this is a Turbotax issue to resolve.
