Get your taxes done using TurboTax
skmoney wrote:Unfortunately, in Turbotax 2020 latest release October 2021, Turbotax still hasn't fixed this.
There was not an issue in this regard that needs fixing. This is a thread from last year, and the 2 users above were not going to the correct screen, and I suspect that's your situation, too.
Without any description of your issue, we're having to guess a bit. If your issue is the same as the title of this thread, it sounds like you are trying to enter a 6-digit IP PIN (Identity Protection PIN) in the wrong place.
The IP PIN is NOT entered in the filing section. It is entered in a different section of TurboTax and clearly has an entry field allowing the 6 digits. The 5-digit PIN field you encounter in the filing section is for something different.
Also, we don't know for sure if you are using Online TurboTax or desktop software (CD/download). However, since you said "latest release", I'll assume that means you are using the desktop software. Follow these navigation steps:
Federal Taxes tab (Personal tab if using Home and Business Edition.)
Subtab Other Tax Situations.
Scroll down to category Other Return Info.
Select Identity Protection PIN and click Start.
You should then see the following screen:
See this image (click to enlarge) :
