tharp993
Returning Member

Tax Return Rejected Code IND-031-04, but my AGI is actually what I put down - Triple confirmed

Hello all - I have been trying to finish filing my 2020 tax returns and in order to efile, I'm required to enter in my 2019 AGI. I have done so twice (put down the same AGI number), and it has twice been rejected. I am confused because I am positive the 2019 AGI number I put down is the correct one because I have verified the same number through 3 sources. I have my Form 1040 from 2019, I have the 2019 AGI shown on the IRS website when I login, and I have pulled my 2019 IRS Transcripts, and they ALL show the exact same 2019 AGI number. 

Is there anything that could be happening to cause this issue?