If the link does not take you to the download then perhaps you have more then one account.
https://ttlc.intuit.com/community/account-management/help/how-many-turbotax-accounts-do-i-have/00/26...
If not, then waiting for Customer Support to open is the only option. The extended due date is Oct 15 so you have plenty of time.
**Disclaimer: This post is for discussion purposes only and is NOT tax advice. The author takes no responsibility for the accuracy of any information in this post.**
