TurboTax does not have chat. I do not know when the Oct 15 "busy season" starts - perhaps Monday.
Exactly whst problem are you having? Why would you need to purchase a 2nd time - what are you trying to do?
Perhaps someone here can answer it for you.
**Disclaimer: This post is for discussion purposes only and is NOT tax advice. The author takes no responsibility for the accuracy of any information in this post.**
