I appreciate the answer, and suspect you are correct that the hours are wrong, as even a phone rep yesterday confirmed they had weekend hours for the busy season.
All that said, I cannot wait until Monday to start my taxes...any other suggestions to reach someone? I looked for a live chat feature, but do not see that either. :(
If I have to buy the product a second tine, that may be my only option (and hope for a refund on the second).
Thank you again!
