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Get your taxes done using TurboTax
Hi Neil! So sorry to hear you haven't received your refund. It is true if you had waited to file your return then you would have been able to sidestep the wait. Unfortunately, the IRS requested that no amendments be filed for this specific issue and that they would process the refunds automatically.
The refunds are being processed in batches, with more complex returns at the end of the line. For example, the first refunds issued were to those single filers with no dependents.
The IRS has now processed their 4th batch of refunds with some still remaining.
Naturally you could contact the IRS to see if they have any further information, or you may get a tax transcript to determine if the payment is forthcoming.
You can request a tax transcript using the following link:
https://www.irs.gov/individuals/get-transcript
Additionally, you may contact the IRS by following the steps below (to get a live person)
The IRS telephone number is 1-800-829-1040, and they are available from 7 a.m. – 7 p.m. Monday thru Friday. The best time to call is early in the morning.
The first question the automated system will ask you is to choose your language.
Once you’ve set your language, do NOT choose Option 1 (regarding refund info). Choose option 2 for “Personal Income Tax” instead.
Next, press 1 for “form, tax history, or payment”.
Next, press 3 “for all other questions.”
Next, press 2 “for all other questions.”
When the system asks you to enter your SSN or EIN to access your account information, do NOT enter anything.
After it asks twice, you will be prompted with another menu.
Press 2 for personal or individual tax questions.
Finally, press 4 for all other inquiries. The system should then transfer you to an agent.
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