unemployment

Will I be receiving a refund for the 2020 text year even though I received unemployment but had taxes withheld? If so why haven’t I gotten mine yet it’s been well over 16 weeks since I was told buy a tax advocate to amend my tax return then I was told otherwise after doing it but that it shouldn’t affect anything the system is correct in certain things already. Although I’ve claimed a dependent for 11 years the same one I still haven’t received any child tax advance credits either. Why Would my tax refund be under review for so long, why does one thing tell me that it’s in a certain stage of being processed and another thing tells me that it hasn’t yet gotten processed. Is there anything particular I should be looking for on the tax transcript that I received?