Hello Helpmejackie
I'm so sorry you are having a bad experience. I understand you filed an amended return, which unfortunately the IRS is currently several months behind in processing. The "normal" (pre-COVID) quoted timeframe for an amended return to be processed was 16 weeks. Now, due to staffing shortages, I would add a few months to that timeframe at a minimum.
You can check the status of your amended return on the IRS site.
https://www.irs.gov/filing/wheres-my-amended-return
You may request a tax transcript that would reflect if the IRS has made changes to your filed tax return. There are different types of transcripts, I recommend the Record of Account Transcript.
https://www.irs.gov/individuals/get-transcript
You may contact TurboTax customer support for more specifics on your tax return, 800-446-8848.
Also, the IRS Taxpayer Advocate Service is a great resource for you, as this is affecting the timely receipt of the 2021 advance child tax credit.
https://www.irs.gov/taxpayer-advocate
I hope this information is helpful!
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