Hi Bellaf81,
If your initial tax returns were prepared by TurboTax Full Service Experts then having a TurboTax Full Service Tax Expert prepare amended returns to address any errors and omissions is a viable option, however, if your original returns were not prepared by TurboTax's Full Service Experts then 2019 and 2020 amendments would be out of scope for the Full Service Experts. Another option may be to visit a local accountant or tax preparer, in your area, to have them prepare and submit any needed corrections/amendments.
Hope that helps & good luck getting this taken care of.
Ron G, TurboTax Live Tax Expert, CPA
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