My First Two Years Filled Single Status

After divorced, I had filed with TurboTaxFile in 2019, 2020 and everything turned out greatly with completely and submitted to IRS. However, I still have not received a dime. I know that I am identity theft victim and I understand for being delayed, but more than two years straight with out getting my refund yet. Therefore, how come it’s taken so long? When it is not even my fault.