I filed back on March 12 2021, I received a notice from them saying I needed to verify my identity, I’m thinking, ok, that’s simple enough, yeah, I don’t think so!!!!!!!
It says the easiest and safest way to do this is online, however in order to make an account with them online you need all sorts of other identification, to which I have NONE of what they want. So because I can’t open an account online, I’m left with the only option, calling them.
I have tried calling them for 6 months now, and still haven’t been able to get through, it’s ridiculous!!!!!! What I don’t understand is, they had no problem sending me out my $400+ state check, but when it comes to my $2700 federal check, there’s a problem, I might not be who I say I am!!!!!! On top of that they sent ONE of my second stimulus checks to an unknown bank account, leaving me to struggle to find that money too. How did they manage to do that??? The first stimulus came to me as a paper check, I also received ONE $600 payment of second stimulus checks, the other $600 for my child went God knows where, some unknown, unreachable account, and the third stimulus check I received mine and my sons in my checking account. So how is it they can find me for the first check, part of the second check, and the third check, but decide to do something different with the $600 that was for my child, I don’t get it!!!!! I’ve filled out for the child tax credit, and also filed the paper to put a trace on it, but nothing seems to be helping me at all.
With my taxes, it said if they don’t hear from you then they will make an appointment for you to come in and resolve the matter in question, but I have tried and tried, to get through like they’ve ask, but keep encountering the same thing, no matter what time of day or night it is, the supposed, never ending “high call volume”
Im at my wits end, I don’t know what else to do. At this point, If it was only a small amount of money I would say KEEP IT, but you’re talking a little over $3300., not chump change, and I desperately need that money!!!!! If anyone has any other suggestions, PLEASE, let me know, because everything that I’m doing, exactly what they tell you to do, just isn’t working, there has to be another way to get in contact with them????
If I owed them money, I’m pretty sure it wouldn’t be this difficult to reach them!!!!! After 6 months they can’t possibly still have this astronomical amount of calls coming through from early morning, until 7pm, the call volume HAD TO have slowed down somewhat????? I just want to reach them to give them the information they need to at least process my taxes, as far as that second stimulus, well, that will probably be a different kind of adventure I’ll be forced to endure for the NEXT 6 months!!!!!
