Get your taxes done using TurboTax

Have been trying for 4 months....tried the way described.  Once you get through and they say they are transferring me to a rep, a recording comes on and says due to the volume of phone calls, try again later.  I have tried all different times and days....same thing.  My return was sent in Feb and it is Sept and I can't get any info.....since I sent it through turbotax, isn't there anything you can find out?