Hi xmasbaby,
I'm not 100% certain what happened. I think we had my name as the first name on the tax filing. However, I think the payment was made under my wife's name.
I presume that if we can't merge the profiles to identify us as married-filing-jointly, the only way to remove the threat of a collections from my login is to pay the same balance, merge the households, then presume we show a credit rather than a $0 balance.
