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Get your taxes done using TurboTax
On your own, there's no way to do this. it would seem your options are to
1) contact the IRS
800-829-1040
First choose your language.
Then 2
Then 1
Then 3
Then 2
When asked for SSN do nothing it will ask twice
Then 2
Then 4
You may then be transferred to an agent, but there is likely to be a long wait. or you might not even get through. the IRS is receiving more calls then it can handle so may do not get through and other get disconected
2) if you got a notice, first try calling the number on it. if no number or you can't get through send it back with a complete explanation. sign and date. provide both SSNs and print your names. the IRS is far behind in processing paper forms. it could be 4 to 6 months before the IRS gets to this. in the meantime you may get a notice of levy for failure to pay. that notice will provide means to protest.
3) contact the IRS Tax Payers Advocate Service in your state
https://www.taxpayeradvocate.irs.gov/contact-us/#FindlocalTAS
4) see if you can contact a local IRS office near you and set up an appointment.