araseli16 wrote:
i LOST MY cd PACKAGE SO I DONT HAVE A CODE TO ACTIVATE.
Even though you bought a CD, did you also happen to download an installation file by any chance before you lost the code? If so, the code will be in the downloads section of your online TurboTax account. If you did not download the program, then that won't apply. Also if you are a TurboTax Advantage member and ordered a CD, the code should also be in the downloads section of your Advantage account along with a complimentary download of the software.
Otherwise, please phone TurboTax Customer Support for assistance.
Hours are currently 5AM-5PM Pacific (8AM-8PM Eastern) Monday-Friday.
You can use this contact form to get a phone number, or it may schedule a callback.
https://support.turbotax.intuit.com/contact
