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xmtv97658  wrote:

turbo tax premier 2020 is not responding


You'll need to explain enough that we'll know what you are talking about.   Such as:

 

1) Does "not responding" mean the program is frozen and you can't move forward or backward?   Or if using Online TurboTax, are you getting a spinning circle?

2) What version are you using--Online TurboTax or desktop software (CD/download)?

3)   If desktop software, is it the Windows or Mac version?

4)  If desktop software. did you recently install it, or did you install it some time ago and have been running and using it OK until now?

5)  If desktop software, have you  recently updated it to the latest release?

6)  What are you doing when it is not responding?   Is it always on a particular screen?