We also ran into a problem with the IP PIN. We were told to enter the PIN, but it only accepted 5 digits. After we filed the return, we got a text from Turbo Tax that it was rejected by the IRS.
The instructions we received from Turbo Tax was to go to Other Tax Situations. Sure enough, there was a place to enter the IP PIN that we had previously gotten from the IRS. We e-filed again and expect that this time the return will be accepted.
It would have been nice for Turbo Tax to include an alert at the place where they requested the 5 digit PIN to let us know what to do if we had an IP PIN.
