ITIN

My application for ITIN where I sent my Malaysia national ID & driving licence ,expired passport ( didn’t renew due to covid-19 pendamic where we can’t travel ) which is certified by Public bank is being rejected .
 
How shall I get these copies to be certified ? Where each document is issued by different government departments where not all the departments are operating ... 
 
Could you please advise how could I get all these to be certified at the same place ? Is certification by police station ,high court be acceptable? Tq