Hi,
I have 100% custody and have my children 365 days a year. My ex claimed my kids without my permission so my e-file was rejected. I mailed in my 2020 and still not processed.
I haven't received one child tax credit payment nor my 2020 refund.
I called IRS and they said nothing they can do until 2020 tax processed. I could so use the child tax credit payments, but I don't know what I can do. They're supposed to go by 2019 taxes (which I claimed kids) but IRS site says "don't qualify" so unfair.
Any suggestions?
