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Get your taxes done using TurboTax
I thought that, since I paid Intuit $176 upon completion & electronically filing of my 2019 Income tax return, online, I would be able to down load the 2019 Turbotax software that I used. I recently found out that my daughter needs to file a return for 2019, and I want to use the software that I thought I had purchased. She received a W-2 from a couple of employers and did some business from home through ebay and etsy. When I log on to my turbo tax account, the 2019 software does not have a down load option as does the other years on my account. I have been purchasing and using Turbo Tax since 1993 and this is the first time I have encountered the issue of not having access to a download of my purchase either online or an option to request a CD that I can load onto my computer.
In so many words and for the above detailed reason, I am asking if I can download the 2019 Home and Business desktop software (equivalent of online Self-Employed Edition)? and Why it does not appear to be available to download on my account?